Cancel an order

Please contact us as soon as possible and we'll do everything we can to stop your shipment! 

Please note: 

  • If you ordered more than 3 hours ago  or have received a "shipping confirmation" email, then unfortunately your order has already shipped. Please view Return Instructions here.  

Auto Refill Customers: 

Contact Support:

  • If you'd like to cancel an order or need assistance managing your account we are happy to help you!  
  • We are available by email 24/7 at 
  • We are also available by phone Monday - Friday (9 a.m to 4 p.m EST)  at 1-877-307-6338.  

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