When will I receive my refund?

We process refunds as soon as we receive your returned package tracking information.

Please understand that from the date we receive your return tracking information, it may take 

approximately 3-5 days for the refund to appear on your credit card statement or in your account.

We apologize that we are unable to issue a refund back to a credit card after 120 days from the order date.  We are happy to issue a check or paypal deposit any where in the US or Canada or paypal deposit outside of the US.

If 120 days has passed since you placed your order, please contact us with details about how you'd like to obtain your refund. (ie; mailing address or paypal account id).

If you have questions about this process, we are always here to help! 

Please email us at support@realdose.com or give us a call between 9:00am – 4:00pm Eastern Time.

US customers: +1 (800) 928-5580 

AU customers: +61 2 8310 6330

Other countries: +1-307-222-6725

(see return instructions:  http://realdose-nutrition.helpscoutdocs.com/article/3-return-instructions)

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